01
Configure
You set rules and schedules for where people shouldn’t be
Proactive Video Monitoring
Event-Triggered Live Response
AI Detection. Live Operator Intervention.
Don’t Just Record Crime. Stop It.
Traditional cameras only record events and notify the homeowner. Unless you can respond immediately, the damage could still occur. While basic cameras may help with catching the criminal, you often still have to deal with the stressful aftermath of a break in – cleanup and repairs, police reports, insurance claims and more.
Take your protection a step further and prevent crime from happening in the first place.
When a person is detected where they shouldn’t be, a live agent intervenes, tells the intruder to leave, and dispatches the police if necessary.
How Video Monitoring Works
02
Detect
Your camera’s AI detects a human in a restricted area
03
Alert
Your cameras send an instant alert to live monitoring agents
04
Intervene
Agents view the video, assess the situation, and speak through the cameras
05
Resolve
Police are dispatched if needed, and emergency contacts are notified
Overnight Protection
Residential service is typically configured for video monitoring overnight on one camera or more. The popular Elite package with prevention includes live agent intervention between 11:00 pm and 8:00 am, but we can customize the schedule to fit your needs.
Vivid color night vision makes it easy for monitoring agents to see what’s going on, preventing false alarms and reacting fast in an emergency.
VIDEO
View Proactive Video Monitoring in Action
See how it works
Frequently Asked Questions about Video Monitoring
Will someone be watching my cameras all the time?
No. Agents are only able to view your cameras when a defined trigger event occurs, like a human in the backyard at midnight. You also control which cameras they can see and when.
How do I tell DFW which areas to monitor?
We use virtual tripwires and ground zones to “draw” the area you want monitored. Don’t worry - our expert technicians will help you get everything set up just right.
Does video monitoring require special cameras?
Remote video monitoring is available on most of DFW Security’s newer cameras, including floodlight cameras, however they must be hardwired, and fast internet service is required.
