Careers

Employment Opportunities

DFW Security competes locally in an industry with worldwide revenues over $150 billion. The U.S. market accounts for 45% of industry revenues, driven by its strong residential and commercial security, video and smart technology markets.

DFW Security is the leader in the Dallas/Fort Worth Metroplex in cameras, smart home and alarm monitoring services. For almost 30 years, the founders of DFW Security have protected homes and businesses with cutting-edge technology at the best possible value.

Inside Sales Representative

$80,000 - $120,000 per year

As an Inside Sales Rep you will close INBOUND LEADS from radio, digital and print advertising via phone, text and email. 

NO COLD CALLING! These leads are calling you to BUY what we sell! They will purchase from someone within 72 hours. It's your job to make sure it is from DFW Security. You must be a strong closer!

Benefits:

  • •  Base + Commission + Bonus
  • •  Health Insurance
  • •  401K with Company Matching
  • •  Paid Vacation + Sick Time

Attributes:

  • •  Clear communicator - both verbally and in writing
  • •  Positive attitude, patient listener
  • •  Skilled at overcoming objections
  • •  Team player with a strong work ethic
  • •  Analytical decision-maker with integrity

Responsibilities:

  • •  Professionally handle incoming requests for new service
  • •  Use proven sales strategies to close inbound leads
  • •  Accurately and efficiently gather and enter customer information in database
  • •  Ensure an excellent sales experience so customers will gladly give referrals

 

This position is for an experienced professional closer. Minimum 1 year sales experience. 

Hours for this Full-Time, In-Office position are 9:00 a.m. - 6:00 p.m., Monday through Friday.

 

Apply by email to hr@dfwsecurity.com with resume attached and “ISR” in the subject line.

Commercial Installation Technician

$16.00 - $30.00 / hour

Work with a Team of Technicians to install and service alarm systems, cameras, access control systems, and other life safety systems in new and existing buildings in all types of construction.

Benefits:

  • • $16.00 - $30.00 / hour (varies based on skills/experience)
  • • Health Insurance – Medical, Dental, Vision, Life, Disability
  • • 401K (with Company Matching)
  • • Paid Time Off - Vacation, Holiday and Sick Pay
  • • Full Time, Monday-Friday 8:30am to 5:00pm
  • • Meet at the office in the morning and travel with team to job site in company provided vehicle

Typical Tasks: 

  • • Run wire for individual devices
  • • Mount cameras
  • • Terminate cat5 ends
  • • Assist with aerial lift direction
  • • Navigate CRM software system and iPad
  • • Program devices and network IP cameras
  • • Evaluate and execute jobsite plans
  • • Interact professionally with customers

Requirements:

  • • High school diploma or GED
  • • Pass drug test and background check
  • • Able to walk, climb, use arms, hands and fingers
  • • Basic installation experience or education/training with security systems or other electrical systems preferred, but not required

Apply by email to hr@dfwsecurity.com with resume attached and “Commercial Installer” in the subject line.

Customer Service / Technical Support

Starting $17.50 / Hour

Benefits:

  • •  Paid Time Off - Paid Vacation, Holidays & Sick Time
  • •  Health Insurance 
  • •  401K with Company Matching
  • •  Commission Opportunities
  • •  Casual Dress Code

Responsibilities:

In a comfortable and fast-paced call center environment, Technical Support Representatives take calls from customers to help them understand/troubleshoot their security and home automation systems over the phone.

  • •  Provide technical and customer support via telephone for inbound calls
  • •  Develop extensive knowledge of equipment and installation processes 
  • •  Educate customers on the use of systems and equipment
  • •  Create service tickets for issues not able to be resolved over the phone
  • •  Accurately record customer’s technical issues

Requirements:

  • •  Proficient communication skills (verbal and written)
  • •  Ability to solve unique technical problems 
  • •  Multi-task while using different internal programs
  • •  Give clear step-by-step instructions for understanding/fixing systems over the phone
  • •  Passion for providing quality customer service
  • •  Ability to envision product scenarios in order to help customers solve problems
  • •  Must feel comfortable with de-escalating phone calls
  • •  Adapt to system/process changes quickly while retaining new information

Other Skills & Requirements:

  • •  Must be at least 18 years old
  • •  High School or equivalent preferred but not required 
  • •  Call center experience required
  • •  One year or  more customer service experience required
  • •  Bilingual is a plus

DFW Security is an equal opportunity employer, does not consider any protected traits (e.g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring.

This opportunity is Full-time, In-Office

Apply by email to hr@dfwsecurity.com with resume attached and “Support Rep” in the subject line.

Installation and/or Service Technician

$1200.00 – $1800.00 / Week 

Install for the best in the Metroplex!

Our jobs are meticulously sold and pre-scheduled, normally a week in advance. No surprises when you get to a job!

Get a Company Truck and Gas Card your first day! Take the truck home every night – ONLY come to the office ONCE a week! Your truck will be fully stocked with everything you need for the week, plus plenty of extras.

EASY opportunity to $$ earn commission $$ as customers usually ask you for extra equipment.

Install wireless security systems, cameras and smart devices in homes and small businesses.

We Offer:

  • •  Company Vehicle Starting Day One
  • •  Benefits after 60 days
  • •  Medical, Dental, Vision, Life, Disability
  • •  401K with Company Matching
  • •  Paid Time Off! Paid Vacation & Sick Time
  • •  Paid Training
  • •  Guaranteed Work Every Day, 2-3 jobs per Day
  • •  Ability to Earn Commission by Selling Equipment On-Site
  • •  A Cohesive Team of Seasoned Technicians & Managers
  • •  Weekly Pay by Direct Deposit
  • •  Jobs Scheduled Tuesday - Saturday 9am - 4pm

Required:

  • •  A friendly positive attitude
  • •  Attention to detail
  • •  A desire to ensure customer satisfaction
  • •  Ability to work independently and solve problems
  • •  Good with hand tools and drills
  • •  Can pass a background check and drug test to be licensed with the State of Texas

Helpful:

  • •  Experience Installing, Servicing, and Programming Alarm.com, Qolsys, 2Gig, DSC, Ademco
  • •  Fire License (APS or FAL)

Apply by email to hr@dfwsecurity.com with resume attached and “Installer” in the subject line.

Direct Sales Representative - Commercial

$100,000 to $150,000 / year | Full Time

DFW Security is seeking Sales Representatives for our growing Commercial division. Commercial Sales Representatives work directly with local & corporate businesses of any size to sell security, access control, cameras, and fire systems in the DFW area. DFW Security is locally owned and have been serving the DFW area since 1993. We have installed over 25,000 commercial and residential security systems in the DFW Metroplex and have been rated 52nd in the nation for installation and services. No commission caps!

Benefits:

  • • 401(k) w/ Company Match
  • • Dental Insurance
  • • Disability Insurance
  • • Employee Discount
  • • Health Insurance
  • • Life Insurance
  • • Paid Time Off
  • • Vision Insurance

Qualifications:

  • • Security Industry Experience (Required)
  • • Professional Sales Experience (Preferred)
  • • Positive Attitude
  • • Self Motivated & Driven
  • • Strong Negotiation Ability
  • • Deadline & Detail Orientated
  • • Reliable Transportation

Responsibilities:

  • • Developing new business through canvassing, business networking
  • • Maintain and grow existing accounts
  • • Utilize our CRM to track opportunities
  • • Inspect potential job sites
  • • Submit proposals promptly based on internal and external deadlines
  • • Follow up with clients regarding submitted estimates

 

Apply by email to hr@dfwsecurity.com with resume attached and “DSR” in the subject line.

Finance Specialist | Sales Coordinator

$15.00 - $18.00 / Hour

Benefits:

  • • Base + Commission + Bonus
  • • Health Insurance – Medical, Dental, Vision, Life, Disability
  • • 401K with Company Matching
  • • Paid Time Off - Vacation, Holiday and Sick Pay
  • • Full Time, In-Office, Monday-Friday 9:00am to 6:00pm

Attributes:

  • • Clear communicator - both verbally and in writing
  • • Positive attitude, patient listener
  • • Team player with a strong work ethic
  • • Analytical, able to take complex issues and make them simple
  • • Can multi-task, work with multiple internal software programs
  • • Comfortable with computers, proficient in Excel

Typical Tasks:

  • • Educate new customers on financing programs and payment options
  • • Work with sales reps to qualify callers for financing, or collect a one-time payment
  • • Collect required documents and e-signatures
  • • Work with technicians to add equipment to existing financing agreements
  • • Contact customers for missing paperwork
  • • Manage incoming sales texts and emails
  • • Enter and assign inbound leads
  • • Prepare management reports
  • • Listen to call recordings, document findings in CRM software

 

Apply by email to hr@dfwsecurity.com with resume attached and “ISR” in the subject line.

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