Careers

Employment Opportunities

DFW Security competes locally in an industry with worldwide revenues expected to surpass $100 billion by 2020. The U.S. market accounts for 45% of industry revenues, driven by its strong residential and commercial alarm monitoring and smart home technology markets.

DFW Security is the leader in the Dallas/Fort Worth Metroplex in smart home technologies and affordable alarm monitoring. For over 25 years, the founders of DFW Security have protected thousands of homes and businesses with 5-diamond rated alarm monitoring and cutting-edge technology at the best possible value.

Inside Sales Representative

Compensation: $10.00 – $15.00 per hour PLUS commission

The Inside Sales Rep will handle inbound leads from internet marketing, radio and print advertising via phone, web chat and email. In addition, he or she will assist customers with new account set-up or billing questions, schedule new sales and installations, and resolve customer issues and complaints.

Requirements:

  • •  Highly developed sense of integrity and commitment to customer satisfaction.
  • •  Demonstrated passion for excellence with respect to treating and caring for customers.
  • •  Ability to communicate clearly and professionally, both verbally and in writing.
  • •  Has “thick skin” and is able to handle Sales questions and overcome Sales Objections.
  • •  Has a pleasant, patient and friendly attitude.
  • •  Strong decision-making and analytical abilities.
  • •  Strong detail orientation and communication/listening skills.
  • •  Willingness to work a flexible schedule and occasional overtime when needed.
  • •  Possess a strong work ethic and team player mentality.

This position is for an experienced professional closer. Minimum 1 year experience in an Inside Sales role selling over the telephone and web-chat. Some experience with multi-line telephones and online ticketing systems. Experience with Internet Explorer (or other browsers) and Microsoft Office. Minimum typing speed 35 words per minute.

Responsibilities:

  • •  Professionally handle incoming requests from customers and ensure that sales questions are resolved both promptly and thoroughly.
  • •  Use sales tactics to close inbound leads from internet marketing, radio and print advertising.
  • •  Thoroughly and efficiently gather customer information, access and fulfill customer service agreements, educate the customer where applicable to prevent the need for future contacts, and document interactions through lead and contact tracking.
  • •  Provide quality service and support in a variety of areas including, but not limited to, sales, billing and security system troubleshooting.
  • •  Maintain a balance between company policy and customer benefit in decision making, sales decisions and ability to gain new referrals.
  • •  Meet Daily, Weekly and Monthly sales goals and activity quota.

Hours for this full-time position are scheduled between 9:00 a.m. and 7:00 p.m., Monday through Saturday.

Top Inside Sales Representatives currently earn around $8,000 per month.

Apply by email to hr@dfwsecurity.com with resume attached and “ISR” in the subject line.

Direct Sales Representative

Compensation: $30,000 to $60,000

DFW Security is looking for Direct Sales Representatives to join our residential/small business sales team. As a Direct Sales Representative, your focus will be on building your customer base by making face-to-face connections with customers, setting appointments, and closing sales on a daily basis. As a member of the Direct Sales Team, you will use your knowledge, skills and integrity to deliver customer-focused solutions that meet the needs of the client.

Benefits:

  • •  FAST TRACK training – gets you in front of people to earn money your first week
    Payday every Monday
  • •  Quick professional installations by DFW Security employees with company logoed trucks
  • •  Work your local market
  • •  Highest payouts from your first sale- NO tiers
  • •  Simple reprogram at $12.95 per month pays $200 + per sale
  • •  Smart Security (powered by Alarm.com) at $49 with free Smart Thermostat and Indoor Camera pays $600 + per sale

Requirements:

  • •  High school diploma or equivalent
  • •  Self motivated, positive attitude
  • •  1 year of sales experience in an outside/direct sales role – security, pest control, insurance, etc.
  • •  Excellent communication, organizational and interpersonal skills
  • •  Basic computer skills including Microsoft Word and Excel; CRM experience a plus
  • •  Works independently
  • •  Can FOLLOW a PROVEN system
  • •  Reliable transportation
  • •  Must pass a background check and drug screening for licensing with the Texas Board of Private Security.

Apply by email to hr@dfwsecurity.com with resume attached and “DSR” in the subject line.

Installation Technician

Compensation:  $800.00 – $1200.00 Per Week Average

DFW Security is looking to hire an experienced Security System Installer. The ideal candidate will pay attention to detail to ensure a neat and accurate installation every time. In addition, they will work well with customers, team members, office staff and sales reps, and have a professional appearance and conduct.

Benefits:

  • •  Hourly Compensation PLUS Commission
  • •  Weekly Pay By Direct Deposit
  • •  Company Paid Medical Insurance and Other Benefits (Eligible after 60 days)
  • •  Company Truck (Can be driven home daily after 90 days)

Requirements:

  • •  Must have experience installing, servicing, and programming the following systems:
  • •  2 Gig (with Alarm.com)
  • •  DSC
  • •  GE
  • •  Honeywell
  • •  A Fire Tech license (FAL) is helpful, but not required.
  • •  Must have own hand tools.
  • •  Must pass a background check and be able to be licensed with the State of Texas.
  • •  Workweek is Tuesday – Saturday. Jobs are scheduled between 9:00 am and 4:00 pm.

Apply by email to hr@dfwsecurity.com with resume attached and “Installer” in the subject line.

(877) 372-0350
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