Why DFW Security Trusts Alarm.com
As an independent security sales and installation company, DFW Security can choose from hundreds of equipment manufacturers and technology platforms to offer to our customers, yet we continue to almost exclusively recommend Alarm.com. Why?
Alarm.com Prioritizes Customer Experience
The focus of alarm.com has always been on user experience – creating products and services that simplify daily life – rather than complicating it for the sake of technology.
Especially impressive is their ability to take the complexity of a large commercial operation’s needs for security and access control and make it simple yet scalable. Watch this Video to see what we mean.
Alarm.com Has Features That Others Don’t Have
There are things you can do with alarm.com that you just can’t do with other systems or apps. They hold over 800 patents, and win multiple innovation awards each year. Best of all, their cameras have never been hacked!
Even if you can get a similar feature with another platform, it won’t work nearly as well. Alarm.com ensures everything works seamlessly, automating steps to save time and reduce learning curve for the customer. We regularly upgrade customers to alarm.com that are unhappy with the performance of other security and video products they’ve purchased online.
Alarm.com is Innovative and Always Improving
Not only does alarm.com roll out new features regularly, but they do it without compromising quality or reliability. Frequently the updates don’t even require new equipment. They’re constantly evaluating partner feedback and implementing customers’ requests for new features and integrations with 3rd parties like Android, Apple, Google and Alexa. Click the Discover Icon in your DFW Security App to learn about new features.
DFW Security has partnered with Alarm.com for over 13 years and the technology and user experience just keep getting better. Since Alarm.com doesn’t sell straight to consumers, they have the resources to put into developing new products and services. In fact, Alarm.com spends an impressive 27% of their annual budget on R&D (research and development). They are consistently financially sound, meaning they are going to be around for the long haul – a breath of fresh air in an industry that seems to be always announcing another big bankruptcy.
What does it mean to be “powered by Alarm.com”?
Simply put, it means harnessing the best technology to protect and manage your home or business. Combine it with carefully chosen local experts for installation, service and support and you’ll enjoy the ultimate peace of mind.
